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WARRANTY POLICY

Kachina Bikes LLC warrants its products to be free from defects in materials or workmanship for a period of 5 years for frames and 3 years for wheels from the date of original purchase. Applicable to the original purchaser only, non-transferable, proof of purchase is required.

This warranty is limited to the repair or replacement (at the discretion of Kachina Bikes LLC) of a defective item. If you feel you have a warranty issue or concern, please contact Kachina Bikes LLC for assistance.


THE WARRANTY DOES NOT COVER:

  • Damage or wear and tear caused by accident, crash, large impact, abuse, neglect, or overstress of any kind.

  • Modified, misplaced, or misused.

  • The product has been improperly maintained, adjusted, or repaired.

  • Normal wear and tear.

  • Cosmetic issues such as decals, clear coat, and anodizing scratches.

  • Damage or deterioration of the surface finish or appearance which has no effect on the function.

  • The original serial number has been intentionally removed or damaged.

  • Damage caused by natural disasters.

  • Shipping charges or other service fees.

  • All other bike components.

  • Kachina Bikes LLC is not responsible for any injury or liability resulting from the use of frames, wheels, or products sold by Kachina Bikes LLC.

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